General Policies

Price Match Guarantee

  • The item must be above the manufacturer's wholesale price.
  • The item must be sold by an authorized internet retailer for the item's brand.
  • Auctions and eBay listings are NOT eligible for price matching.
  • The item on our site must be identical in model/part number to the competitor's item.
  • If we offer free shipping for the item, does the lower priced website charge for shipping? If so, we may adjust our lowered price to match the difference.
  • The lower cost item must be available, in stock, and purchasable on the other website.
  • Certain manufacturers have minimum advertised prices, which may prevent us from being able to match a lower price.

Coupon Code Restrictions

Coupon Codes cannot be used on products that have MAP pricing. SewingPartsOnline.com must adhere to standards and regulations set by vendors. Accordingly, certain products must be excluded from offers and promotions. These restrictions are set by the manufacturer and apply to ALL retailers, not just SewingPartsOnline.com. Coupon Codes cannot be combined with other offers. Not redeemable for cash, gift cards, gift certificates or store credit. Offer valid only while supplies last and not applicable to canceled orders of out-of-stock products. Discounts does not apply to taxes, duties or shipping & handling charges. Certain other restrictions apply based on category of product. Coupon Codes cannot be used on Freight intensive items. Gift cards cannot be purchased using Coupon Codes.

Labor Day Sale Details

Use code LABORDAY23. Save 15% off sitewide*, sale ends 9/5/2023 at 11:59PM CST. Offer valid only while supplies last and not applicable to canceled orders of out-of-stock products. Discount does not apply to taxes, duties or shipping & handling charges. Discount do not apply to freight intensive items, gift certificates, or products that have MAP pricing. SewingPartsOnline.com must adhere to standards and regulations set by vendors. Accordingly, certain products must be excluded from offers and promotions. Additional restrictions may apply based on category of product. Cannot be combined with other offers.

Machine Warranty

Roundtrip shipping is provided by us for the first 180 days from delivery of the machine on any warranty repairs, provided that the original box and packaging materials are retained. If the original box and packaging materials have been discarded, then the shipment and insurance of the product will be the responsibility of the customer. After 180 days, all shipping charges for warranty service are the responsibility of the customer.

Free Scissor Sharpening

We offer FREE LIFETIME SHARPENING on all Famore, Gingher, and Mundial branded scissors purchased from SewingPartsOnline.com. Customers wishing to utilize the FREE sharpenings will be responsible for all shipping charges. SewingPartsOnline.com charges a flat $4 fee, per scissors, for return shipping. In order to recieve your free sharpenings please follow the following steps:

Step 1. Contact our Customer Service Team at 888-824-1192 or send us an email to obtain a Sharpening Authorization Number (SAN).

Step 2. Package the scissors with proper packing materials to avoid damage. Please make sure to include a proof of purchase from SewingPartsOnline.com and write your SAN number on the outside of the box (Sharpening may be delayed if the SAN is not visible on the package exterior).

Step 3. Ship your scissors to us, with a tracking number to the following address:

Sewing Parts Online
Attn: Service Dept
220 Tennsco Drive
Dickson, TN 37055

When we receive your scissors and proof of purchase, we will be inspect them to verify their condition. If your scissors are in "sharpenable" condition, please allow 2 business days for the sharpening to be completed.

  • *Warning* When returned, your scissors will be extremely sharp. Because each blade is individually honed, they are / can be sharper then when originally purchased.
  • If your scissors are deemed "unsharpenable", we will reach out to you prior to sending the scissors back to you.